248-838-9458 marci@marcibmarketing.com
Retain more customers with loyalty marketing.
- Easy enrollment
- Digital subscription
- Customer rewards
- Send texts and emails
- Track results and profit
Thank Your Customers For Their LoyaltyWith A Rewards Program
Marci B. Marketing & Management has partnered with the industry's leading business loyalty rewards program provider, SpringBig, to support your loyalty marketing efforts. Our products make it easy to turn every customer into a loyal one. We give your business a customizable loyalty marketing solution that keeps your customers coming back.
Here's how it works:
- Enroll your customers into a loyalty program
- Send promotions to your customers via SMS and email
- Reward your customers for being VIP members
- Use the analysis tool to monitor profits
Sign Up Customers During Checkout
With Our FREE Tablet And Loyalty Kiosk
When you sign up for SpringBIG you’re not only getting the leading business loyalty program – you also get a brand new Android tablet and loyalty kiosk. The 7″ FREE Android tablet comes pre-loaded with everything you’ll need to add customers and manage rewards.
- SpringBIG App
– this is the digital punchcard! Allowing your customers to enter in their phone numbers, birthday, interests and coupons. Each time a customer enters their phone number to the tablet they will receive a “Spring” towards the reward of your predetermined choice.
- The Merchant Dashboard
– This is your full on control center over all rewards programs! Want to send a campaign? Check your reports for email or mobile marketing? How many visits have you gotten today, week or month? That’s all right there – at your fingertips.
Our loyalty kiosk comes with every tablet and includes:
- Marketing materials
- “We LOVE Our Customers” cards
- Signage for more enrollments to go around your tablet
- Stickers
- And a tablet stand
Please Note: Kiosk, tablet and all marketing materials are compliments of SpringBIG. Subject to terms and conditions.
Communicate With Your Customers Through Text, Email or Social Media
The ability to send Twitter and Facebook posts to customers from the same place as text messages and emails will empower your business to fully take advantage of sending out loyalty rewards by hitting a large audience all at once. Our technology provides business owners with a multi-media platform to communicate with customers, analyze results and increase customer loyalty.
It's easy to collect your customers' contact information and add them to the program. As customers check out, remind them of your awesome loyalty program. Your customers enter their phone number, email and social media handles into the platform and receive a “spring” for their visit.
That’s it!
Use Marketing Reports To Analyze Your ResultsAnd Refine Upcoming Promotional Campaigns
In this day and age, every digital move has data attached to it, and effective decision-making requires careful analysis of that data. Drawing insights can be difficult, but our loyalty marketing services strive to make that process easier for business owners who want to focus on what they know best: their business. The software makes it easier to implement loyalty programs designed specifically for your business. After you get your rewards program going, measuring customer loyalty is simple!
With our powerful & robust dashboard, you can:
- Post on Twitter and Facebook
- Access tons of webinars and tutorials
- Arrange and send a Text Message (SMS) Campaign and Email Campaign
- See how many SMS Campaigns and Email Campaigns you have done
- See how many actual messages you have sent out, traceable to each member
- Track the amount and trends of customers in your database
- Track how many rewards have been redeemed
- Track the revenue received from loyalty & reward purchases
- And much more!
Maintain The Integrity Of Your Promotions
With Built-In Fraud Protection
Merchants who offer customer loyalty programs provide a beneficial service to their regular customers, providing rewards and incentives to loyal shoppers. However, some consumers will inevitably try to take advantage of the system. For instance, some customers may repeatedly enter their phone number into the tablet to earn rewards faster. That’s where the built-in fraud protection safeguard proves effective.
We prevent this kind of fraud by allowing our merchants to set parameters for customer data entry. For example, if a merchant specifies that phone numbers cannot be entered more than once per day, and the phone number is entered in twice or more, the merchant will be immediately notified of potential fraud occurring within the system. The pre-installed fraud protection safeguards keep our merchants from giving out unearned rewards to customers who want to game the system and ensures that the customers who do participate are truly loyal.
